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Privacy Policy

Your privacy is important to Indafon. Therefore, Indafon is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content.

Article 1 - Information Indafon collects

Indafon may gather and process information about you, including (but not limited to) information in the following categories:

  • Identification data (name, address, telephone, email address etc.)
  • Profile information (e.g. age, sex, country of residence etc.)
  • Electronic identification data (cookies, etc.)
  • Survey result and usage information
  • Products or services ordered and delivered
  • Sound recordings
  • List of your contacts
  • Traffic data (data processed for the purpose of the conveyance of communications or the billing thereof, including, but not limited to, the duration of the call, the number calling and the number called, etc.).

Article 2 – For what purpose does Indafon use the information?

Our primary purpose in collecting information is to provide you with customized service. Indafon collects and processes, or has third party service providers acting on Indafon’s behalf collecting and processing, personal data relating to you, as permitted or necessary to:

  • provide communication products, in particular to convey the communications you make by means of Indafon
  • provide other services for you
  • provide you with customer support and troubleshoot problems
  • compare information for accuracy
  • inform you about service updates and faults
  • request feedback or participation in on-line surveys
  • resolve disputes
  • verify your identity
  • customize, measure, and improve Indafon
  • organise and carry out Indafon’s and/or Indafon group's marketing or promotional operations/offers

Article 3 – To whom does Indafon transfer your personal information?

Except as provided below, Indafon shall not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.

Indafon may share your information with Indafon group entities for certain purposes, and in particular insofar as necessary to organise marketing or promotional operations, contests, games and similar events.

In order to provide you with Indafon products you have requested, Indafon may sometimes, if necessary, share your personal and traffic data with carriers, partner service providers and/or agents, for example the PSTN-VoIP gateway provider.

Article 4 – How does Indafon use cookies?

Cookies are pieces of information that Indafon may store on your computer's hard drive in order to help web applications to recognize you or your preferences. Indafon's cookies may contain identifying information. Cookies enable Indafon to gain information about the use of its websites. This information may be analyzed by third parties on our behalf.

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies.

The adverts appearing on our websites are delivered to you by our web advertising partners. Please be aware that these third parties may use cookies to obtain information about your visits to this site, such as number of times you have viewed an advert (but not your name, address, or other personal information), This information is used to serve adverts to you.

Article 5 – Modification of this statement

Indafon reserves the right to modify the provisions of this Privacy Statement if deemed necessary. We will inform you of these changes by publishing the revised Privacy Statement at www.indafon.com. You agree that the express acceptance by you, or your continued use of Indafon shall constitute your acceptance of the Privacy Statement.

Last revised: June 2008.